Privacy Policy

Last updated: 23 August 2026

At The Blowdry HQ, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, purchase our products or contact us.

1. Information We Collect

When you place an order or use our website, we may collect information such as:

• Your name
• Billing and delivery address
• Email address
• Telephone number
• Order and purchase information
• Payment information
• Information you provide when contacting us
• Website usage information, such as your IP address, browser type and interactions with our website

We only collect information that is reasonably necessary to provide our services and operate our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Arrange delivery of your products
• Process payments and refunds
• Contact you regarding your order
• Respond to customer enquiries
• Provide customer support
• Improve our website, products and services
• Prevent fraud and protect the security of our website
• Comply with our legal and regulatory obligations

If you have opted in to receive marketing communications, we may also use your email address to send you information about new products, offers, promotions and updates from The Blowdry HQ.

You can unsubscribe from marketing communications at any time.

3. Payment Information

Payments made through our website are processed by our third-party payment providers.

We do not store your full payment card details on our own systems.

Your payment information is handled securely by the relevant payment provider in accordance with their own privacy policies.

4. Cookies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to:

• Keep our website functioning correctly
• Remember your preferences
• Understand how visitors use our website
• Improve our website and services
• Support marketing and advertising activities where applicable

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings, although doing so may affect how some parts of our website function.

5. Sharing Your Information

We may share your personal information with trusted third parties where necessary to provide our services.

These may include:

• Payment providers
• Delivery and postal services
• Website hosting and technology providers
• E-commerce and website platforms
• Marketing and analytics providers
• Professional advisers where necessary
• Government authorities or law enforcement where legally required

We do not sell your personal information to third parties.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We only keep your personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Some information may need to be retained for longer periods where we are legally required to do so, for example for accounting, tax or legal purposes.

8. Your Rights

Depending on the circumstances, UK data protection law gives you rights including the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information where appropriate
• Ask us to restrict how we use your information in certain circumstances
• Object to certain uses of your information
• Withdraw consent where processing is based on your consent
• Request certain personal information in a portable format

To exercise your rights, please contact us using the details below.

9. Marketing

If you have chosen to receive marketing from us, you can unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.

We will not send you marketing communications where we are not legally permitted to do so.

10. Children's Privacy

Our website is not intended for children under the age of 18 to make purchases independently.

We do not knowingly collect personal information from children for marketing purposes.

11. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be published on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we use your personal information, please contact us:

The Blowdry HQ
Email: theblowdryking@icloud.com
Website: https://theblowdryhq.com
Address: 43 Rockingham Court,Middlesbrough,Acklam,TS57BN

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.