Shipping & Delivery Policy

Last updated: 23 August 2026

At The Blowdry HQ, we aim to get your favourite blowdry products to you as quickly and safely as possible.

1. Processing & Dispatch

Orders are processed and dispatched as quickly as possible, usually within 1–2 working days of your order being placed.

Orders placed on weekends or UK bank holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with your delivery information where tracking is available.

2. UK Delivery

We currently offer delivery across the UK.

Our standard UK delivery charge is:

Standard Delivery: £4.99

Estimated delivery time is 2–4 working days after dispatch.

Please note that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to postal services, adverse weather, bank holidays or circumstances outside our control.

3. Delivery Address

Please make sure that your delivery address is correct before completing your order.

The Blowdry HQ cannot be held responsible for delays, failed deliveries or additional postage costs caused by an incorrect or incomplete delivery address provided at checkout.

If you realise that you have entered the wrong address, please contact us as soon as possible. We will do our best to help, but we cannot guarantee that the address can be changed once an order has been dispatched.

4. Tracking

Where a tracked delivery service is used, tracking details will be sent to the email address provided at checkout.

Please check your tracking information before contacting us regarding a delayed delivery.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at [INSERT EMAIL ADDRESS].

We may need to allow additional time for the postal service to deliver your order before considering it lost.

If your parcel is confirmed as lost, we will work with the delivery provider to resolve the issue and, where appropriate, arrange a replacement or refund.

6. Damaged Parcels

If your order arrives damaged, please contact us as soon as possible.

Where possible, please take photographs of the parcel and the products before disposing of any packaging. This may help us investigate the issue with the delivery provider.

If your products have been damaged during delivery, we will work with you to find an appropriate solution.

7. International Delivery

At present, we only offer delivery within the United Kingdom.

International delivery may be introduced in the future. If international shipping becomes available, delivery costs, estimated delivery times and any applicable customs charges will be displayed at checkout.

8. Delivery to Safe Places

If you provide instructions for your parcel to be left in a safe place or with a nominated neighbour, you acknowledge that this is done at your own request.

Once the parcel has been delivered in accordance with your chosen delivery instructions, The Blowdry HQ may not be responsible for loss or damage occurring after delivery.

9. Contact Us

If you have any questions about your delivery, please contact us:

The Blowdry HQ
Email: theblowdryking@icloud.com
Website: https://theblowdryhq.com

We’re always happy to help and will do our best to make sure your order reaches you safely.

The Blowdry HQ — Big hair starts here.